Contact Info
We're here to assist you with common questions and provide guidance on various aspects of your shopping experience. Whether you're a new customer or a returning one, we hope this resource can help you find the answers you need.
If you cannot find the answers, you're looking for in our FAQ section, our customer support team is here to help. Please don't hesitate to reach out to us with any additional questions or concerns you may have.
Address
20 Maritime Ontario Blvd, Unit # 16, Brampton, Ontario L6S 0E7, Canada
Phone Number / Fax
(647) 998-5749
(905) 917-4000
E-mail Address
support@brenstock.com
Working Days/Hours
Mon - Fri / 8:30AM - 4:30PM
Send Us a Message
Frequently Asked Questions
Brenstock is an online marketplace specializing in high-quality industrial instruments and parts, especially related to Industrial Automation.
Yes, we exclusively offer brand new industrial instruments and parts that meet industry standards.
You can reach our customer support team via email or call.
We typically process orders within 1 ~ 2 days and offer various shipping methods with different delivery times.
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your shipment.
If you encounter any issues with your order, please contact our customer support team, and we will assist you in resolving the matter.
To create an account, click on "Sign Up" and follow the registration process. It's quick and easy!
You can update your account information and password in your account settings once you are logged in.
We accept a variety of payment methods and will share details in order processing confirmation email.
We use industry-standard security measures to protect your payment information and ensure it is handled securely.