Shipping & Delivery

At Brenstock, we are dedicated to ensuring a smooth and efficient shipping and delivery process for our valued customers. We believe that prompt, reliable shipping is a vital part of your shopping experience. Please review the following information to understand how we handle shipping and delivery:

Order Processing Time

Once you place an order, our team works diligently to process and prepare your items for shipment. Please allow 1-2 business days] for your order to be processed. If you have any further concerns, reach us at your convenience.

Tracking Your Order

Once your order has been shipped, we will provide you with tracking information, allowing you to monitor the progress of your shipment in real-time. You can track your order using the tracking number provided in your shipping confirmation email.

Shipping Destinations

We proudly offer shipping to destinations within Canada & US. If you have any specific questions about shipping to your location, please don't hesitate to contact us.

Shipping Methods

We offer various shipping methods to accommodate your needs. The available shipping options and estimated delivery times are typically provided during the checkout process. Please note that shipping costs may vary based on your selected method and delivery destination.

Shipping Costs

Shipping costs are calculated based on various factors, including the shipping method, order weight, and destination. You will have an opportunity to review shipping costs during the checkout process before finalizing your order.

Estimated Delivery Times

The estimated delivery times depend on your selected shipping method, the destination of your order, and factors beyond our control. While we strive to provide accurate estimates, actual delivery times may vary.

Shipping to Multiple Addresses

We currently offer the option to ship to multiple addresses in a single order. This is especially convenient for customers placing orders for different recipients or locations.

Shipping Issues

While we make every effort to ensure a seamless delivery experience, issues such as adverse weather, holidays, customs, or other unforeseen circumstances can occasionally lead to delays. If you encounter any issues with your shipment, please contact our customer support team, and we will assist you in resolving the matter.

Contact Us

If you have any questions or concerns about our shipping and delivery policies or need assistance with a specific order, please reach our customer support team. We are here to help and ensure your satisfaction.

At Brenstock, we're committed to providing you with a reliable and hassle-free shipping and delivery experience. Thank you for choosing us as your trusted source for industrial instruments and parts.