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Privacy Policy

At Brenstock, we are committed to protecting the privacy and security of our valued customers. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you create an account with us and use our services.

Information We Collect

When you create an account on our platform, we may collect the following information:
Personal Information: This includes your name, email address, contact details, and any additional information you provide in your profile.
Account Information: Your username, password, and other security credentials used for account access.
Purchase Information: Details of products or services you have ordered, including billing and shipping information.
Communication Information: Records of your interactions with us, including customer support requests and emails.
Website Usage Information: Data on how you navigate and interact with our website, including your IP address, device type, and browser information.

How We Use Your Information

We may use your information for the following purposes:
Account Management: To manage your account, process orders, and facilitate your shopping experience.
Communication: To communicate with you about your orders, respond to inquiries, and provide updates about our products and services.
Personalization: To tailor your shopping experience by providing product recommendations and content based on your preferences and browsing history.
Analytics: To analyze website usage and customer preferences, helping us improve our products, services, and user experience.
Legal and Regulatory Requirements: To comply with legal and regulatory requirements, including tax and financial reporting.

Disclosure of Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties for the following purposes:
Service Providers: We may share your information with service providers who help us manage and improve our website, process payments, or fulfill orders.
Legal Compliance: We may disclose information when required by law, in response to a legal request, or to protect our rights, privacy, safety, or property.
Data Security: We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of online data transmission or storage is entirely secure.

Your Choices and Rights

You have the right to:

  • Access and update your personal information.
  • Request the deletion of your personal information, subject to legal requirements.
  • Opt out of marketing communications.
  • Contact Us.
If you have any questions or concerns regarding your privacy or this Privacy Policy, please contact our Support Team.

Changes to This Policy

We may update this Privacy Policy to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to periodically review this policy to stay informed about how we protect your personal information.
By creating an account on our website, you agree to the practices described in this Privacy Policy.