Warranty & Guarantee Policy

At Brenstock, we stand behind the quality and performance of our products. We are committed to providing you with industrial instruments and parts that meet the highest standards. To ensure your confidence in your purchase, we offer the following warranty and guarantee terms:

General Warranty

All products offered by Brenstock are covered by a standard manufacturer's warranty. The duration of the warranty may vary by product and manufacturer but typically 1 year from the date of purchase. You can find specific warranty details on the product description page or consult with our support team.
Our warranty covers defects in material and workmanship. If you experience any issues due to manufacturing defects during the warranty period, please contact us, and we will assist you with the warranty process.
Please note that the warranty does not cover damage caused by improper use, mishandling, neglect, or normal wear and tear. Warranty claims may require proof of purchase and claims.

Extended Warranty

In addition to the manufacturer's warranty, we may or may not offer extended warranty options for certain products. These extended warranties may provide you with additional coverage and peace of mind.

Satisfaction Guarantee

We want you to be fully satisfied with your purchase from Brenstock. If, for any reason, you are not satisfied with your product, you can return it within 45 days of the purchase date for a refund or exchange.
To be eligible for a refund or exchange, the product must be in its original condition and packaging. Returns may be subject to a restocking fee. Shipping and handling charges are non-refundable.

How to Make a Warranty or Guarantee Claim

To make a warranty claim, please contact our customer support team with your proof of purchase, a description of the issue, and any relevant photographs. We will guide you through the warranty process and provide instructions on returning the product if necessary.
To initiate a return for our satisfaction guarantee, please contact our customer support team. We will guide you through the return process, including return shipping instructions.

Contact Us

If you have any questions or need assistance with a warranty claim, guarantee, or return, please don't hesitate to reach out to our customer support team. We are here to assist you and ensure your satisfaction.
Thank you for choosing Brenstock as your trusted source for industrial instruments and parts. We appreciate your business and look forward to serving you.